In order to protect our clients, we always seek to assess the situation of the vendor (client) and the buyer expeditiously and objectively and to take respective measures. We retain the right to suspend service and/or payouts in the event of conflict. We do not exercise this right if we receive a complaint about a vendor that has been using our services for a long time, as such vendors generally solve the problem directly with the buyer. We retain the right to ask for additional proof of identity and activities to confirm the veracity of the situation described by the vendor or the buyer. In the event the dispute cannot be settled by negotiation, all information on the dispute and the agreement is submitted to law enforcement institutions and the services and payouts are suspended.
It is PROHIBITED to sell the following products using our Paysera system
- Tobacco products
- Prescription medications
- Drugs and accessories related to drugs
- Unlicensed lottery
- Illegal software or other services that violate the intellectual property rights
- Other products prohibited by the laws.
It is PROHIBITED to do the following using Premium rate SMS
- To indicate incorrect price of SMS or not to indicate it at all
- Send spam (by e-mail, skype, ICQ or other means of internet communication)
It is PROHIBITED to have more than 1 account in Paysera system.
In case of violation, the user may be blocked and illegal transactions marked as FRAUD. We retain the right to submit all information to law enforcement institutions, if necessary.